Our
Approach

We might be a bit different from your run-of-the-mill software provider, but make no mistake, we’re every bit as thorough and professional as the best of them – in fact probably more so. We know that without solid foundations and good governance, even simple projects can fail.

But we don’t do failure. So we approach every project with meticulous attention to detail, thorough planning and the right allocation of resources to deliver on time, on budget and to specification.

How do we ensure that?

By following a thorough but flexible process which enables us to engage all stakeholders at the right time, build in appropriate checks and balances at every step and deliver a great project at the first time of asking.

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Concept Development

Here we ask a lot of questions to get to the real heart of your problem and help identify the right solution.

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Scoping

We develop a solution specification that addresses your need. This will give you an idea of the functionality and features the final solution will be expected to have.

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Project specification

We will develop a virtual model of the solution interface and its core features and functionality. This helps identify any changes from the PRD early, avoiding expensive changes further down the line.

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Negotiation

We provide you with a full Project Reference Document detailing the project scope, deliverables, risk and time / cost constraints. Once signed off, it becomes the blueprint for the rest of the project.

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Build

We take an iterative approach to building your solution. That means you get to see real progress as the project shapes up and allows us to test and evaluate as we go.

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User Acceptance Testing

We release the final app to end-users and their feedback enables us to make any final tweaks needed to ensure it meets their needs in the live environment.

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Post-Project Review

Within two months of go-live, we will schedule a meeting to review the success of the project. We are always learning and the best way to do this is by listening to clients, so we encourage you to be frank.

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Release & Deployment

Once fully signed off, your project is ready for deployment. We’ll manage the process with you, ensuring any integrations with existing platforms and data migrations go smoothly. We’ll also be on hand in the weeks that follow, as you find your feet.

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On-going Support

Although our contract with you may have ended, we’re only ever a phone call or email away. Whether you require end-user training, ongoing maintenance and support, or a periodic “health-check”, we can provide support agreements.

Ways to get in touch

Drop us a line via the form below and we'll be in touch as soon as possible.

Address Call Us +44 (0)800 567 7259 Email
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